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A free CRM may be the best introduction to understanding CRM. They are after all… free! Without the pressure of committing money, you can take your time learning CRM. You’ll be able to find out which features are most useful to you, and “shop around” (for free) before settling on a specific vendor. This is important because a CRM…
What is a CRM system? It’s a platform that connects your different departments, from marketing to sales to customer service, and organizes their notes, activities, and metrics into one cohesive system. Every user has easy, direct access to the real-time client data they need. This not only allows for unparalleled coordination across teams and departments,…
Why implement a CRM solution? CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data. CRM solutions increase your profitability by streamlining administrative processes in your sales, marketing, and service divisions, and by letting you focus on building and maintaining the customer relationships that matter. A…
